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How long does delivery take?
We aim to dispatch all orders within 1–2 working days.
Most UK deliveries arrive within 5–7 days, but please allow up to 14 days during busy periods or for multi-item orders.
If your order hasn’t arrived after 14 days, just email us at info@jewellerysaver.co.uk and we’ll sort it for you.
re your charms compatible with Pandora?
Yes! All our charms and bracelets are Pandora-compatible and fit most standard European-style charm bracelets.
Can I return or exchange an item?
Of course — you can return items within 14 days of delivery as long as they’re unworn and in original packaging.
Earrings can only be returned if faulty for hygiene reasons.
Email info@jewellerysaver.co.uk to arrange your return.
What if my item arrives damaged or faulty?
If something isn’t right, please contact us within 48 hours of delivery with a photo of the issue.
We’ll replace the item or offer a full refund — no hassle.
How long is the guarantee?
All our products last a lifetime but we provide a 1-year guarantee for peace of mind.